Sorry to keep you waiting.
Advanced Chunks – Category 8

Meaning

An apology for making someone wait, acknowledging inconvenience caused by delayed service.

Primary Function

Apology for delay

Communicative Purpose

To acknowledge the cause of the delay and express regret to the listener.

Pattern

Sorry to keep; waiting.

Core Structure

Sorry to keep; waiting.

Função primária

Apology for delay

Propósito comunicativo

To acknowledge the cause of the delay and express regret to the listener.

Situações de gatilho

When arriving late after a long queue or waiting period (e.g., doctor’s office, airport check‑in).

Contextos

Professional settings, customer service interactions, formal communications; used in both personal and business contexts.

Padrão

Sorry to keep; waiting.

Estrutura central

Sorry to keep; waiting.

Slots de substituição

you → second-person pronoun or name (e.g., 'John', 'you all')

Colocados típicos

  • you
  • waiting
  • sorry

Substituições comuns

  • Sorry for the wait
  • Apologies for the delay

Erros comuns

'Sorry to make you wait' is possible but not idiomatic; the fixed expression must use 'keep'.

Similar / contraste

Thanks for your patience; I appreciate your understanding while we resolve this issue.

Interferências

English speakers may mistakenly insert a verb-ing form (e.g., 'keeping'), which changes meaning and sounds unnatural.

Família do chunk

  • Delay apologies: Sorry for the delay
  • Thanks for holding
  • My apologies for the wait

Nuance

Conveys courteous professionalism, emphasizing that the speaker values the listener’s time despite the cause of delay.

Efeito pragmático

Mitigates negative perception of lateness or waiting by framing it as an unavoidable inconvenience rather than personal fault.

Dica de memória

sorry wait

Nota

This chunk is a polite and professional way to apologize for delays, often used in service settings. It is essential for maintaining good customer relations.

Upgrade path

Sorry I'm late → Sorry to keep you waiting → My apologies for the wait

Frequência: HighFormulaicidade: FixedTipo de construção: IdiomPrioridade de aquisição: Automatic productionPrioridade de output: BothTag de espaçamento: ImmediateIdioma?: Sim

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